Shipping policy

Last updated: 21 October 2026

UK delivery

We offer free standard delivery on all UK orders.

Orders are dispatched within 1 business day. Standard delivery typically takes 2–4 working days after dispatch.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

International delivery

International shipping options, estimated delivery times and charges will be displayed at checkout.

Customers outside the United Kingdom may be responsible for import duties, taxes or customs charges imposed by their destination country. These charges are not included in the product or delivery price unless expressly stated at checkout.

Delivery delays

Delivery times are estimates and may occasionally be affected by courier delays, severe weather, customs processing or other circumstances outside our control.

Unless a different delivery period has been agreed, orders will be delivered within 30 days as required by UK consumer law.

Incorrect addresses

Please check your delivery details carefully before completing your order. If you notice an error, contact us immediately.

We cannot guarantee that an address can be changed after an order has been dispatched. Additional delivery charges may apply if an order is returned because an incorrect or incomplete address was provided.

Missing or damaged deliveries

If your order arrives damaged, or has not arrived within the expected timeframe, please contact us as soon as possible with your order number.

Racket Jacket remains responsible for your order until it has been delivered to you or to a person nominated by you.

Pre-orders

Where a product is sold as a pre-order, the expected dispatch period will be clearly shown on the product page. Any dates provided are estimates, and we will notify you if the expected dispatch date changes materially.

Contact us

For shipping enquiries, contact us at:

Email: team@racketjacket.com
Website: www.racketjacket.com